Pk48 Privacy Policy — How We Keep Your Information Secure

01 Introduction

Pk48 (hereinafter referred to as "we", "pk48", or "the Platform") is fully committed to respecting your privacy. This Privacy Policy explains in detail what information we collect when you use the pk48 website and mobile app, how we use that information, and how we keep it secure.

Earning the trust of millions of users across Bangladesh is pk48's primary goal. That is why we follow internationally recognized technologies and standards for data protection. This Privacy Policy is aligned with international data protection laws and best practices.

Please read this Privacy Policy in full before creating an account on pk48. Our support team is always ready to help with any questions about your personal information.

02 What information we collect

Pk48 collects the following types of information to deliver its services:

03 How We Collect Data

Pk48 collects your information in several ways:

• Directly from you: You provide information directly when registering, logging in, making deposits or withdrawals, or contacting support.
• Automatically: Technical information is collected automatically through cookies, log files, and similar technologies while you browse or use pk48.
• From third parties: Some data is received from payment gateways, identity verification services, and fraud prevention partners.
• From gaming activity: Your betting activity, gameplay, and platform usage patterns are recorded automatically.
• KYC verification timeframe: Documents and photos you upload for identity verification are stored securely.

04 Purpose of Data Use

Pk48 uses the information it collects for the following purposes:

• For account creation, management, and verification.
• To process all financial transactions, including deposits and withdrawals.
• To improve gaming service quality and deliver personalized experiences.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To meet legal obligations and satisfy regulatory requirements.
• To notify you of promotional offers, bonuses, and new game updates (subject to your consent).
• To provide customer service and technical support.
• To promote responsible gaming and identify problematic gaming patterns.
• To maintain the security and stability of the pk48 platform.

Pk48 never sells your information to advertisers or unrelated third parties. Data use is always limited to the purposes stated above.

05 Data Sharing Policy

Pk48 never sells your information to third parties. However, limited data may be shared in specific circumstances necessary for operating our services:

• Payment providers: Financial information necessary to process transactions with bKash, Nagad, Rocket, and banks is shared accordingly.
• Game software providers: Specific user identification data is shared for game operation purposes, but no personal details are included.
• KYC and identity verification services: With specialized service providers for registration verification.
• Fraud prevention partners: Limited data for analyzing suspicious activity.
• Government & law enforcement agencies: We may be required by law to disclose information pursuant to a court order or other legal requirement.

06 Cookies & Tracking Technologies

Cookies and similar tracking technologies are used on the pk48 website and app. These technologies help enhance your experience and ensure the platform functions properly.

• Essential cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional cookies: To remember your language preference, theme, and other settings.
• Analytics cookies: To analyze and improve platform usage — on an anonymized basis.
• Security cookies: For fraud detection and account protection.

You can disable non-essential cookies from your browser settings. However, disabling essential cookies may cause some pk48 features to not work properly.

07 Data Protection Measures

Pk48 employs the latest technologies and practices to protect your data. Our security framework meets international standards.

• 256-bit SSL/TLS encryption — on all data transmissions.
• Sensitive data is stored in the database with AES-256 encryption.
• Two-factor authentication (2FA) available.
• Round-the-clock security monitoring with alerts for suspicious activity.
• Regular third-party security audits and penetration testing.
• Strict data access controls for staff — only authorized personnel who need it can view your information.
• Data backup systems and disaster recovery planning.

08 Your Rights

Under the pk48 Privacy Policy, you have the following rights:

To exercise any of the above rights, please contact the pk48 support team. We generally aim to respond within 30 business days.

09 Data Retention Period

Pk48 does not retain your data longer than necessary. How long we keep information depends on the type of data and applicable legal requirements:

• Account information: For the duration of the active account and a minimum of 5 years after closure.
• Financial transaction records: A minimum of 7 years as required by law.
• KYC documents: 5 years after account closure.
• Gaming history: For the duration of the active account and 2 years after closure.
• Communication logs: Up to 2 years after support contact.
• Cookies and analytics data: Typically up to 13 months.

Certain data may not be deletable before a set period due to legal obligations. Once the required retention period has passed, data is securely deleted or anonymized.

10 Policy Updates & Contact

Pk48 may update this Privacy Policy from time to time. For any significant changes, a notice will be posted on the website and registered members will be informed directly.

Continued use of pk48 after any changes will be considered acceptance of the updated policy. We recommend reviewing this page regularly.